HALLOWEEN! complete your creepy outfit with one of our wigs

Terms and Conditions

WONDERLAND WIGS WEBSITE TERMS AND CONDITIONS

Please read the following section carefully as it contains the conditions governing your use of the entire content of the website under the domain name wonderlandwigs.co.uk, wonderlandwigs.com, wonderlandaccessories.co.uk and other associated URLs (the “Site”) and to any correspondence by email between us and you. By using this Site you agree to these terms and conditions of use. If you do not accept these terms and conditions in full, you must leave the Site immediately. You should also read our privacy policy which outlines how personal information you provide to us will be used. We may amend these terms and conditions at any time without notice. You should check this web page from time to time to review the current terms and conditions because they are binding on you. Additional terms and conditions may apply to certain products and services offered on this Site.

These will be drawn to your attention when you browse, and purchase any such product or service and will supersede any conflicting term in these terms and conditions.

“Wonderland Wigs” is a brand name and subsidiary wholly owned and copyrighted by Wonderland Wigs.

In these terms and conditions, “our”, “we”, and “us” refer to Wonderland Wigs unless the contrary is indicated. Ownership of material All copyright, designs, graphical and text arrangements, logos, trademarks (e.g. the ‘W’, the ‘Wonderland Wigs logo tag’), database rights and any other intellectual property rights in all material on the Site are owned by Wonderland Wigs unless otherwise indicated.

VAT

We are not currently VAT registered, so there is no VAT included in any prices.

USE OF SITE

The Site is intended for non-commercial personal use only. Interference or entry to the Site with intent to corrupt, damage or deny service from the Site or for commercial benefit is taken seriously and we will take such action as is necessary to protect the Site from any such activities. You acknowledge that damages may not be an adequate remedy for any infringement and that we are entitled to the remedies of injunction, specific performance, an order to deliver up materials which infringe our intellectual property rights and any other statutory or equitable relief and that no proof of special damages is necessary for reliance on such remedies.

TERMS AND CONDITIONS OF OUR PRODUCTS AND SERVICES

The content of the Site does not constitute an offer by us to sell products and services. Your request to purchase a product or service represents an offer by you that we may accept or reject and will be subject to our own discretion. The information and descriptions on the Site do not necessarily represent complete descriptions of our products and services, the nature of our products and services means that some subjectivity has been used (i.e. colour), however, we have provided as much information and accuracy as is possible. You must ensure that the details you give to us while using this Site are correct and that you have sufficient funds to cover the cost of any product or service which you intend to purchase.

AVAILABILITY OF SITE

Whilst we have taken care in the preparation of the Site, certain technical matters may be beyond our control and we cannot guarantee that you will have uninterrupted or error free access to all of the Site at all times, that defects will be remedied, or that the Site, or the server that makes the Site available, are virus free. Access may be suspended occasionally or restricted to allow for repair or maintenance or for the introduction of new services.

COMPLAINTS PROCEDURE

We aim to provide you with a first class online service. However, there may be times when you feel that we have not done so. If this is the case, we would rather be told about it so that we can do our best to solve the problem. If you have a complaint then please contact us and we will make sure that your complaint is considered immediately.Links to third party websites are provided solely for your convenience. When you activate these links you will leave the Site. We do not endorse or take responsibility for the content on third party websites or the availability of those websites and we are not liable for any loss or damage that you may suffer by using those websites. If you decide to access linked websites you do so entirely at your own risk.

SITE ACCESS AND PASSWORD USAGE

To obtain access to certain online services you are given the opportunity to register with us. You are responsible for maintaining the confidentiality of your details and your password and for restricting access to your computer to prevent unauthorised access to your account. You accept responsibility for activities that occur under your account. You agree to inform us immediately if you have reason to believe that your password is being used in an unauthorised manner.

CREDIT/DEBIT CARD TRANSACTIONS

Please note that we do not retain the credit/debit card details you provide to us after payment has been made. This assists us in reducing credit/debit card fraud. Except in exceptional circumstances, any refund we provide to you for any product or service you have purchased by credit/debit card is made back to the credit/debit card account used to make the initial purchase. We will do our best to correct errors and omissions as soon as we can. Nevertheless, on occasion, there may be mistakes in the price or type of product or service shown. In the event of such an error we reserve the right to cancel any contract we may have entered with you, but this, of course, will be without any liability to you and a refund will be offered.

THE FOLLOWING PROVISIONS SHOULD BE READ CAREFULLY AS THEY EXCLUDE OR LIMIT OUR LEGAL LIABILITY IN CONNECTION WITH YOUR USE OF THIS WEBSITE.

Nothing in these terms and conditions attempts to exclude liability that is not permissible under applicable law, including without limitation, death or personal injury, or for fraudulent misrepresentation. While we have taken all reasonable steps to ensure the accuracy and completeness of the content of the website, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of the site or any part of the content or materials are appropriate or available for use either in the United Kingdom or in other jurisdictions.If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws. We accept no liability in contract, tort, negligence, statutory duty or otherwise (toThe maximum extent permitted by applicable law) arising out of the use of or access to this site (which includes without limitation) any errors or omissions contained on this site or if the site is unavailable and we shall not be liable for any direct or indirect:

Economic losses (including without limitation loss of revenues, data, profits, contracts, use, opportunity, business or anticipated savings);
Loss of goodwill or reputation;
Special, incidental, consequential loss or damage, suffered or incurred arising out of or in connection with your use of the site and these terms and conditions.

Access to and use of the site is at the user’s own risk and we do not warrant that the use of the site or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of the site by unauthorised third parties. Please note that this disclaimer does not affect your statutory rights in respect of any products or services that you purchase from this Site. If any provision of these terms and conditions shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable for any reason, such provision shall be deemed deleted and will not affect the validity or enforceability of the remaining provisions.

WAIVER

If you breach these terms of use and we do not take immediate action against you, we are still entitled to enforce our rights and remedies in respect of any such breach or any subsequent breach.

JURISDICTION AND LAW

These conditions of use shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

If you wish to contact us regarding any matter set out in these terms and conditions you may do so by email, by phone or in writing.

Return and Refund Policy

If your item is unused, labels are still intact, it is in its original packaging and has not been brushed, cut or had any contact with hair spray, perfume or cigarettes we can accept it back within 7 – 10 working days. If the item doesn’t meet these criteria then this will invalidate any refund or exchange promise as it will be classed as used and will be returned to you at your own expense. Please note: All elements of the packaging must be intact (net, outer bag, label, etc)

For your own protection, all returned items should be sent by Recorded Delivery
We will not reimburse your postage costs
Your refund can take up to 10 days to appear in your account (please allow this time to pass before contacting us )